| Job Title: |
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Customer Support Specialist |
| Category: |
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Client Services |
| Total Positions: |
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1 |
| Job Location: |
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Lahore |
| Gender: |
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No Preference |
| Minimum Education: |
|
Bachelors |
| Career Level: |
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Experienced Professional |
| Minimum Experience: |
|
2 Years3 Years |
| Apply By: |
|
Jun 20, 2024 |
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| Job Description: |
Job Responsibilities:
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Be knowledgeable about the product.
- Communicate with customers via email, chat, and call.
- Identify prospective customers, lead generation, and conversion.
- Follow up already contacted prospects.
- Acknowledging and resolving customer complaints.
- Take Ownership of the Sales Department
- Problem-Solving
- Timely Actions for resolution
Job Requirements:
- Bachelors/Masters in Marketing preferred.
- Exceptional communication skills which must lead to customer
- satisfaction and subsequently a high conversion percentage.
- Exceptional Negotiation Skills & Convincing Power.
- Ability to multi-task, organize, and prioritize work.
- Punctual and Confident.
- Self-starter with high Motivation
Job Details:
Experience: 2 -3 + Years
Work Timings: (10:00 am to 6: 30 pm)
Work Days: Monday - Friday
Benefits:
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| Company Information |
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Company Name: HR WAYS (PRIVATE) LIMITED
Company Description:
HR WAYS (PRIVATE) LIMITED
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