Customer Service Representative  
MobitSolutions   More jobs from this company

  Email this job
Job Details Back to Job Listing
 
Job Title:   Customer Service Representative
Category:   Client Services
Total Positions:   4
Job Location:   Lahore
Gender:   No Preference
Age:   25 to  years
Minimum Education:   Intermediate/A-Level
Career Level:   Entry Level
Minimum Experience:   1 Year
Salary Range:   PKR 30,000 to 60,000 per Month
Apply By:   Jun 16, 2024
     
     
 
Job Description:

We are looking for Customer Services Representative in UK Based Call Center.

KEY RESPONSIBILITIES:

  • Manage large amounts of incoming phone calls.
  • Strong phone contact handling skills and active listening.
  • Ability to multi-task, prioritize, and manage time effectively.
  • Responding promptly to customer inquiries.
  • Knowing our products inside and out so that you can answer questions.
  • Communicating and coordinating with colleagues as necessary.
  • Ensure customer satisfaction and provide professional customer support.
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Follow communication procedures, guidelines and policies.
  • Take the extra mile to engage customers.

Qualification & Other Details:

  • FSC/BS/Masters
  • Good Communication Skills
  • Experience Required: (01 Year to 03Years)
  • Timing will be on Rotation.
  • Work 6 Days / Week.

Company Information
 
Company Name:  MobitSolutions
Company Description:
Mobit Solutions, we are committed to helping our clients make the best business decisions in all circumstances. We do this by taking the time to listen to our clients in order to gain a full and clear understanding of their business - their objectives, issues, culture and people. Envisioning Based on an initial project description provided by the client, Mobit Solutions provides an approximate estimate of the cost and time required to do the work.

Copyright 2024, Usman Institute of Technology. All Rights Reserved