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Technical Support Engineer Zeta Technologies More jobs from this company	Email this job

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Job Title:		Technical Support Engineer
Category:		Client Services
Total Positions:		1
Job Location:		Islamabad
Gender:		No Preference
Minimum Education:		Bachelors
Degree Title:		BS in IT/System Engineering/Computer Systems Engineering.
Career Level:		Experienced Professional
Minimum Experience:		1 Year2 Years
Salary Range:		PKR 25,000 to 35,000 per Month
Apply By:		Jan 14, 2018

Job Description:

Task:

Troubleshooting/Reporting current interconnections/customers.

• Binds status inbound & outbound

• Daily Traffic

• Route Performance (Delivery rate %)

• SDR Look up

• Resolve/escalate trouble tickets

Establishing bind with vendor/customer.

• SMPP interconnection form

• VPN Details

Opening Trouble Tickets with the suppliers and platform vendor.

Skills/Competency:

Proficient in MS Office, Professional Email drafting, SMPP connection, SS7 – Sigtran connection, VPN connection, Maria DB, Mongo DB & MySql, Kannel, Restcomm, Ksmpp, Strongswan, Redhat linux certified.

Language:

Proficient in English

Company Information

Company Name: Zeta Technologies
Company Description:
Zeta Technologies is a young yet energetic company backed by pool of seasoned professionals having over a decade of experience in providing IT and Telecom services which is reliable, professional and sensitive to its customers’ needs. Zeta Technologies has achieved excellence in providing business class and cutting edge IT and Telecom services due to vast experience in successfully handling large scale projects.

Zeta has set a vision to become a premier solutions provider company offering world leadership in digital solutions for the networked society - a society transformed by personalized solutions, speaking the identical digital language where everyone is able to communicate anytime, anywhere. In our chosen market, we are focusing on becoming the leaders in client satisfaction, innovation, professionalism and superior quality Voice & Data solutions.