We are Leading Chauffeur service & Car Hire Company based in UK, we required Experienced Candidates for our sub office based in Lahore

·         providing help and advice to customers using your organization’s products or services

·         Track all booking detail and execute in timely manner

·         communicating courteously with customers by telephone, email, l

·         investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants

·         handling customer complaints

·         issuing refunds or compensation to customers

·         keeping accurate records of discussions or correspondence with customers

·         analyzing statistics or other data to determine the level of customer service your organization is providing

·         writing reports analyzing the customer service that your organization provides

·         developing feedback or complaints procedures for customers to use

·         improving customer service procedures, policies and standards for your organization or department

·         meeting with other managers to discuss possible improvements to customer service

·         involvement in staff recruitment and appraisals

·         training staff to deliver a high standard of customer service

·         leading or supervising a team of customer service staff

·         learning about your organization’s products or services and keeping up to date with changes