Job Title: |
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Customer Support Representative |
Category: |
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Client Services |
Total Positions: |
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1 |
Job Location: |
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Rawalpindi |
Gender: |
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No Preference |
Minimum Education: |
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Intermediate/A-Level |
Career Level: |
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Entry Level |
Minimum Experience: |
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Less than 1 Year |
Salary Range: |
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PKR 35,000 to 40,000 per Month |
Apply By: |
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Apr 29, 2023 |
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Job Description: |
- You will be responsible for answering customer inquiries via phone, email, chat, or other communication channels.
- You will help customers troubleshoot technical issues with the company's products or services, and escalate issues to appropriate teams when necessary.
- You will process customer orders, including payment processing.
- You will be responsible for addressing customer complaints and resolving issues in a timely and satisfactory manner.
- You will provide customers with information about the company's products and services, including pricing, features, and benefits.
- You will update customer records with accurate and up-to-date information.
- You will work closely with other teams, including sales, marketing, and technical support, to ensure customer satisfaction.
Requirements:
- Excellent communication skills in English, both verbal and written
- Customer support representatives must have strong problem-solving skills to identify and resolve customer issues quickly and effectively.
- Customer support representatives should have a basic understanding of technology and the ability to troubleshoot technical issues.
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Company Information |
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Company Name: WePay Technologies Company Description: Transform Your DreamsInto Reality with WePay Technologies
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