| Job Title: |
|
Customer Service Representative |
| Category: |
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Client Services |
| Total Positions: |
|
1 |
| Job Location: |
|
Lahore |
| Gender: |
|
Female |
| Minimum Education: |
|
Bachelors |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
FreshLess than 1 Year |
| Apply By: |
|
Mar 6, 2023 |
| |
|
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| |
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| Job Description: |
- Maintain relationships with existing clients and assist with their queries
- Respond to customer queries in a timely and accurate way, via phone, email, or chat
- Identify customer needs and help customers
- Monitor customer complaints on social media and reach out to provide assistance
- Keep track of customer orders and provide status updates as needed
- Work closely with other departments to ensure customer satisfaction
- Share feature requests and effective workarounds with team members
- Follow up with customers to ensure their issues are resolved them
- Gather customer feedback and share it with our Product, Sales, and Marketing team
- Continuously seek ways to improve sales and customer service processes and protocols
|
| Company Information |
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Company Name: E-Sparks
Company Description:
..
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