| Job Title: |
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Customer Service Officer |
| Category: |
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Client Services |
| Total Positions: |
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1 |
| Job Location: |
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Karachi |
| Gender: |
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No Preference |
| Minimum Education: |
|
Intermediate/A-Level |
| Career Level: |
|
Entry Level |
| Minimum Experience: |
|
Less than 1 Year |
| Apply By: |
|
Mar 6, 2023 |
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| Job Description: |
We are seeking a motivated and customer-focused individual to join our team as a Customer Service Officer. The successful candidate will be responsible for providing outstanding customer service to our clients and ensuring their needs are met in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries via email and chat in a prompt and courteous manner.
- Resolve customer complaints and inquiries efficiently and effectively.
- Maintain a high level of product knowledge to effectively assist customers.
- Manage customer account information, including updates and changes.
- Collaborate with internal departments to resolve customer issues.
- Meet or exceed performance goals and customer satisfaction metrics.
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| Company Information |
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Company Name: SUBLIME
Company Description:
SUBLIME is Pakistan’s leading eCommerce company with a dedicated team of professionals who are constantly looking to innovate. We are committed to providing customers with the highest quality products, unparalleled service, and an overall exceptional experience when shopping through our brands.
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